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Why Use Virtual Numbers

Why Use Virtual Numbers

By: SMITH THOMPSON

With the advancement of our digital technology especially in the telecommunication industry, there is no wonder that businesses – small, medium, and large-scale companies – are also seeking the latest update in the communication system. Even entrepreneurs and ordinary individuals find that virtual numbers are a great alternative to conventional ones. That’s the reason why Freeje was born.

What is a Virtual Number?

A virtual number is also a telephone number. However, it is not associated with any telephone line. Most people might already hear the term virtual number but are not familiar with its definition and benefits. Virtual numbers reside in the “cloud”, which is why they are called cloud-based. And as mentioned, they are not associated with any telephone lines. Instead of depending on a limited location, virtual numbers have utilized the power of the Internet to make and receive calls, as well as  receive SMS, and many more.

How does a Virtual Number Works?

Some may think that using a virtual number is a sort of complicated thing. Little did they know that the calling experience on their ends is almost the same as the traditional phone numbers provided. With a traditional telephone system, you may notice that a single phone line is physically connected from the phone company to your physical business location or your home.

On the other hand, cellular phones, which are more flexible than traditional phone lines, still rely on cell towers or cell sites to provide the needed coverage. By using a virtual number, these physical limitations are being eliminated.

And since virtual numbers rely on the Internet, end-users can have a wide range of connections as long as the Internet’s presence is available. As a result, it gives you better control and flexibility in making and receiving calls.

What are the Benefits of a Virtual Phone Number?

  • Without being tied to a physical station or location, you have the freedom to receive calls anywhere beyond your border. It means that even if you’re out of town or on the other side of the country, there is no need for you to worry about your call and SMS transactions.
  • It protects your personal information at all times. Yes, you’ve read it correctly. Having a virtual number means that you are not using the sensitive cell phone number that you intend for family use only. With a virtual phone number, you are effectively organizing your life in general since you are separating your family transactions from business life.
  • Since a virtual number resides in the cloud, your business can save a huge amount in telephone equipment, hardware, installation costs, and other related charges. It is one of the best advantages a virtual number has.
  • Accessibility at its best. Having a virtual number means that clients or potential clients can contact the number from their corresponding location without any additional charges. With this kind of benefit, more people are inclined to inquire about your products or services.
  • Enhance customer support to your clients. Let’s accept the fact that customers have questions or queries in their minds before making a purchase or after the purchase is done. However, you cannot expect that they are willing to pay just to inquire and it may produce an adverse effect on your business if you are unreachable. Providing satisfactory customer service also means a great positive review that improves your business status.
  • Route calls to your chosen number. Here’s the scenario: you’re on a beach taking a vacation and of course, you don’t want to be disturbed but at the same time, you also don’t want to miss any important business calls. With a virtual number, you can easily reroute any incoming calls to a specific number of your choice such as your colleague’s number. In this way, your customer’s call can still be attended to, avoiding frustration on their end.
  • Another great thing about a virtual number is the fact that you can utilize the auto attendant feature. In case you don’t know, an auto attendant is a professional welcome message you hear when you dial a particular company or business. It is more widely known as IVR in most companies and organizations. You can configure the options available with this type of service to suit your preference.

Final Thoughts

If you want to bring your communication system within your business to the next level, there is no doubt that acquiring a virtual number is one of the best decisions you’ll ever make. There are many types of virtual numbers such as toll-free numbers, local numbers, vanity numbers, and others.

Whatever type of virtual number you desire, Freeje is the place that you should go for. Just go to https://play.google.com/store/apps/details?id=com.freeje.flutter&hl=en&gl=US, install our app and start enjoying your virtual number.

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